Technology is a field that is always on a buzz with its new arrivals like IoT, big data, and cloud, displaying its widespread business values; however, to find a vendor that delivers positive output as promised can be a challenge. There are a lot of vendors, but a true partner with whom we can develop and take the journey forward is hard to find. Developing good partner relationships is an important aspect that we implemented in our company. Finally, to deploy an effective technology within a specific industry, domain knowledge is a definite requirement.

Striking a balance between operation and innovation

Before bringing IT onboard within certain operations of an organization, it is important to realign and stabilize operations. It involves having proper process and structure in terms of the right arrangement of one’s table organization, and good internal process to handle requests and incidences in a timely and efficient manner. Once the operations are in place, the next step is to experiment with innovation and find out a company's technological requirements. A lot can start with discussions on what an organization wants and how they can make their work efficient.

Future promises

IT has always been an enabler, and in the recent years, its accessibility has become even greater. Industry 4.0 and IoT is becoming a reality for the utility industry, transforming the way we manage all our industrial facilities. This is going to gain greater traction in the next few years. In addition, the ability to access information will be democratized, enabling everyone to receive information, wherever and whenever they need. Many startup companies are indulging themselves into technology, which was earlier restricted to giant companies. With venture capital and new ideas flourishing every day, IT will never take a back seat.